Sudale Search & Select

Kerry

How can interviewing with Direct Reports enhance the candidate experience?

Does having Direct Reports conduct interviews with leadership hiring, add value to the candidate experience?   We have noticed an increase in the trend of including direct reports into the leadership hiring process. Done well, this is a win win situation; it empowers the team, gives them a voice in the hiring of their new …

How can interviewing with Direct Reports enhance the candidate experience? Read More »

What is your Onboarding process saying about your Employee Experience?

What is your onboarding process saying about your employee experience? (cxm.co.uk) (link to original article written for CXM) The employee experience begins at the first point of contact. A good onboarding process can be defined through the 3 top things CX leaders are looking for: timely feedback, simple process, and time invested in preparation of interviews and the onboarding programme. If done right, employee onboarding …

What is your Onboarding process saying about your Employee Experience? Read More »

Looking to form or grow your Customer Experience team?

In my opinion, there isn’t a business or industry out there that isn’t trying to enhance their customer journey and, more specifically, improve their interactions with customers both traditionally and digitally (with the digital being most sought-after experience in the market). So, if you have people in this area of your business that you think …

Looking to form or grow your Customer Experience team? Read More »